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Cut cable kills Internet and phones

Wednesday, October 17, 2012 - Updated: 7:57 AM

By PETE KLEIN

Express News Staff

INDIAN LAKE - Many residents in the northern half of Hamilton and parts of Warren and Essex counties had no Internet, cell phone or long distance landline telephone service for a good part of the day Wednesday, Oct. 10.

Rumors flew when people were unable to contact Frontier Communications to report the problems.

Some speculated an earthquake near Montreal caused the outage. Others thought it was due to upgrades being made to broadband service supplied by Frontier.

None of the above.

Frontier Media Relations Officer Stephanie Schifano said the outages were caused by an accidental cut in the fiber-optic line in the Town of Stony Creek in southwest Warren County, caused by an automobile accident there.

Cell phones did not work because cellular phone service is routed from the cell tower’s antenna array to an underground cable.

The outage affected Indian Lake, Blue Mountain Lake, Long Lake, Inlet, Johnsburg, North Creek, Minerva, Newcomb, Chester-town, Pottersville, Brant Lake, Adirondack and Schroon Lake.

Service was out from approximately 8:30 a.m. to about 3:45 p.m. Oct. 10, when repairs to the cable were completed.

     

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